Shipping & Delivery Policy
General Terms
Shipping Locations: We deliver to selected locations. Available options will appear at checkout.
Processing Time: Orders are typically processed within 1–2 business days. Details may vary by product.
Delivery Time:
Domestic orders: Estimated delivery within 3 to 10 days.
Delivery timelines may vary due to weather, courier delays, or holidays.
Shipping Charges: Calculated at checkout based on location, weight, and package size.
Tracking: A tracking number will be shared via email once your order is shipped. Updates may take time to appear.
Custom Duties & Taxes: For international orders, any customs or import duties are to be borne by the customer.
Shipping Restrictions: Some products or areas may have shipping limitations, which will be shown during checkout.
Split Shipments: Items may arrive in separate packages if ordered together. You’ll receive tracking for each.
Undeliverable Orders: If an order is returned due to an incorrect address or failed delivery, we’ll contact you. Re-delivery may require additional charges.
Support: For any delivery-related questions, contact us at support@imomi.store.